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# Error Message: Access denied

## Problem:

You are not allowed by the operating system to perform the needed action on the file.

## If on a local volume, try the following:

- Change the permissions on the file using the Finder
- Run Synk as a user with more permissions, possibly as root

## If on a remote volume, try the following:

- Mount the volume as a user with more permissions
- Ask the server administrator to change the permissions on the file

## See also

Error Messages