Synk Help
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# Error Message: Couldn't Synchronize with Helper

## Problem:

Synk is unable to connect to the Synk Helper to obtain ZeroScan information. ZeroScan will be disabled for this run.

This error usually occurs because there was a disruption in the OS that prevented the Engine from communicating with the Helper.

## Try the following:

- Reinstall the helper using the Helper preferences options.

## See also

Error Messages
Preferences